Our customer service hotline is available 24 hours a day on (+34) 902 377 378 to answer all your questions, to inform you of our products and to provide wide-ranging assistance: on the road, in the home, for businesses and condos, to contest fines or penalty points, for car hire, legal protection and services for detainees, medical guidance and home computing assistance.
24-hour hotline: (+34) 902 377 378
Switchboard: (+34) 96 554 00 99

This new online administration service is available 24 hours a day and enables policyholders to obtain personalised information on the policies they have taken out with unión alcoyana: Here, you can amend your personal details or payment methods, set up a direct debit, consult pending payments, check your coverage, inform us of a claim, consult the status of an on-going claim and much, much more. All of this easily and securely, simply by registering.
Professionalism, responsibility and integrity: these are the leading characteristics that define our Network of Brokers and Dedicated Branches distributed throughout the Region of Valencia, Albacete, Murcia and Andalusia to provide you with a direct, 100% personalised service and the proximity and accessibility so valued by unión alcoyana.

Unión alcoyana Insurance has created, for its policy holders, a practical guide with the intention of aiding the presentation of complaints/claims before the Customer Service Centre, through the use of the following form. All complaints and/or claims are analysed, reviewed and resolved with the aim of fulfilling your requirements.

Unión Alcoyana de Seguros y Reaseguros S.A.